Privacy Policy

1. Introduction

Flame Lily Trust ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide when you:

• Register for an account
• Make a donation or contribution
• Sign up for our newsletter
• Contact us through our website
• Participate in our programs

We also automatically collect IP address, browser type, operating system, referring URLs, pages viewed, and device identifiers. Payment information is handled securely through Stripe and is not stored on our servers.

3. How We Use Your Information

We use collected information to process donations, provide services, communicate about our programs, improve our site, comply with legal obligations, and prevent fraud.

4. Information Sharing and Disclosure

We do not sell or trade your personal information. We may share it with your consent, with trusted service providers, to comply with legal obligations, to protect rights and safety, or in connection with a business transfer.

5. Data Security

We implement technical and organizational safeguards including encryption, secure servers, and regular security assessments. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use essential, analytics, functional, and marketing cookies. You can control cookie settings through your browser preferences or our cookie consent banner.

7. Your Rights

Depending on your location, you may have the right to access, rectify, erase, restrict, port, or object to processing of your data, and to withdraw consent. Contact us to exercise these rights.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Contact Us

Email: privacy@flamelilytrust.org

Data Protection Officer: dpo@flamelilytrust.org

Address: Flame Lily Trust, Operating in USA, UK, Zimbabwe, South Africa